They have millions of users spread throughout the United States and Europe. They are able to provide free cellular service because they bring a value to its customers that no other major carrier like Verizon, T-Mobile, or AT&T can offer. Running off of Sprint’s mobile network, they are able to provide quality services. They have 3 main plans. The first plan includes 200 voice minutes, unlimited texting, and 500MB of data. If a user chooses to upgrade to the premium package they will receive a host of benefits that the basic package does not provide. The premium package includes the ability to use your phone worldwide, bring your own phone, and crystal clear voice calling through Sprint’s mobile network. The plan also includes more minutes and data than the previous plan.
It is worth mentioning that the basic plan is only free for a year. After the year is up it cost a annual subscription of only $10.99. The premium plan can be purchased for only $5.99 a month. The highest package available includes unlimited talk, text, and the ability to add anywhere from 2MB to 10MB of data. Although not completely free, it is still a far better deal than what major carriers tend to offer. FreedomPop allows its customers to have access to a mobile network which is ever so important in this day and age, all while saving money in the process. FreedomPop is able to offer such low rates because they buy data wholesale then practically pass those savings along to the customer. In doing so they allow the customer to save money, in which they would of otherwise spent on costly data from other carriers.
FreedomPop has been known to have issues with its customer support. With it gaining traction in the United States and Europe at a exponentially growing rate, just maybe they can fix their customer service to an elite level like some of the other major front runners in the industry. They also are known to be a bit pushy when it comes to checking out on their homepage. They are known to bombard you with add-on features while checking out to pad the the monthly bill. All in all, FreedomPop still offers a great value for its customers.